Swipe through. Everything you need to know in under a minute.
STEP 1
Plug in
Click the cable into the robe's connector and plug the other end into any wall outlet. Nothing to charge.
STEP 2
Pick your warmth
Tap the heat button to choose any level from 1 to 8; the big green number shows your setting. The middle button turns it on and off, and the timer button sets when it switches itself off.
STEP 3
Feel it come alive
Heating panels sewn between the plush and the sherpa warm your back and sides. Too cosy? Switch it off and it's still the softest robe you own.
HOW TO WASH
WASH STEP 1
Unplug first
Unplug from the wall and unclip the remote and cable from the robe.
WASH STEP 2
Into the machine
Gentle cycle, no bleach, no iron. Air dry. It comes out just as plush.
Frequently Asked Questions
Does it come with everything I need?
Yes. Every robe is a complete heated robe: heating pads, an 8-level remote and a wall plug are all included, so it heats straight from any outlet.
Can I wash it?
Yes. Unplug the remote and cable, then machine wash on a gentle cycle and air dry.
How long does shipping take?
Delivery takes 6–9 business days. Your tracking number is emailed within 1–2 business days, the day your label is created.
What size should I get?
One size fits most. It has a relaxed, oversized shape with plenty of room over pajamas.
Shipping & Returns Policy
Shipping
After you place your order, it will be promptly forwarded to our shipping team for processing. As soon as your order is shipped, you will receive a tracking page via email.
We use a range of reliable shipping providers, including USPS, DHL, FedEx, Aramex, and local couriers in your area.
Returns
Didn't work for you? You can return your robe up to 30 days from your order date.
If you need to return your robe, send us a message through our Contact page with your order name, order number, and the reason for your return.
Our Customer Service Team will ask a few quick questions about your return to help us improve and ensure our guarantee isn't being misused.
Once approved, we'll send you a prepaid return shipping label. Simply attach it to your original packaging and drop it off with the carrier. Please note: returns sent to our facility without prior approval cannot be accepted.
Questions? Send us a message anytime through our Contact page.
